StrataCom’s Native mobile solution for Jira Service Management combines efficiency, accuracy, and time-saving features, ensuring smooth asset management and inventory operations for our customers. 

Our mobile solution leverages JSM’s Asset application (formerly known as Insight) to efficiently manage and store a wide range of inventoried items, including Laptops, Tablets, MiFi devices, Monitors, and more. With our mobile solution, clients can easily create and manage inventory items within Asset. They can conveniently scan and store crucial information such as Serial Numbers, Asset Tags, Location QR Codes, and more. 

Our solution empowers customers to update assets directly in the field by simply scanning Barcodes or Asset Tags and making necessary changes on their mobile devices. This streamlined process ensures accurate and real-time updates in JSM. 

One of the standout features of StrataCom’s Mobile solution for JSM is its versatile ‘templating’ capability. This functionality enables customers to create customized templates on-the-fly, which can be applied to multiple assets in JSM. For instance, if a customer has a stack of equipment that needs to be assigned to the same location, they can set up a template specifying the desired location. Then, by scanning each device one after the other, all the assets will be automatically assigned to the designated location. 

Templates also prove invaluable when adding new assets to JSM. For example, imagine a customer receiving 100 mac minis that need to be added to their inventory. With our solution, they can simply enter a few details about the Macs, such as make/model, and then swiftly scan the Serial numbers or asset tags for each device. In just a matter of minutes, they can effortlessly add all 100 mac minis to their inventory.