Wex’s Journey with Jira Service Management (JSM) showcases how Wex harnessed the power of JSM to streamline workflows and enhance service delivery. Join us as we explore the key features of JSM, including asset management, ticket management, and data import processes that transformed Wex’s IT operations.

In this engaging webinar we share insights on the challenges Wex faced with their legacy ITSM solution and how they successfully migrated to JSM. Discover how they improved accuracy and completeness in their service requests, automated over 1,000 access requests monthly, and revitalized their knowledge base, creating a culture of continuous improvement.