Barcode lookup
Scan asset tags to retrieve the related platform record quickly during inventory, support, or refresh activities.
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ITSM Asset Mobility
Scan, update, and validate IT assets from the floor, stockroom, or field.
StrataCom's mobile barcode scanning app extends ITSM asset workflows beyond the desk, helping teams find, update, audit, and reconcile assets using mobile scanning experiences connected to the service management platforms they already use.
1997ITSM consulting since
1,000+successful ITSM implementations
5partner platform ecosystems
Mobile Asset Workflows
Asset data is only useful when teams can keep it current where the work happens.
Many ITSM environments have a strong asset model but weak field processes. Devices move, users change, warranty status expires, and inventory activity happens away from a desktop browser.
The mobile barcode scanning app gives service and asset teams a faster way to look up records, validate inventory, update asset details, support audits, and keep platform data aligned with physical reality.
Available platform ecosystems
- Jira Service Management
- EasyVista
- HaloITSM
- Xurrent
- TeamDynamix
Mobile Capabilities
Practical barcode workflows for ITSM asset management.
Field updates
Update location, owner, status, assignment, or lifecycle details depending on the platform model and implementation scope.
Inventory validation
Support physical inventory checks, stockroom review, device refresh projects, and exception follow-up.
Asset handoffs
Improve record accuracy when devices move between users, teams, storage, service desk, or field locations.
Platform integration
Connect scanning activity with the ITSM asset data model instead of keeping separate spreadsheets.
Process design
Pair mobile scanning with practical asset processes, roles, reporting, data quality, and governance.
How It Works
Make physical asset activity easier to capture and trust.
Confirm the asset model
Review object types, fields, lifecycle values, ownership, and reporting expectations in the target platform.
Define scan workflows
Identify inventory, lookup, update, transfer, audit, and exception paths that need mobile support.
Configure integration
Connect mobile scanning activity to the platform data model and required authentication patterns.
Pilot
Test with a focused group of asset, service desk, and operations users before broader rollout.
Train
Document workflows and train teams on scanning, updates, exceptions, and support expectations.
Improve
Use adoption feedback and data quality findings to refine the process after launch.
Platform Pages
Use the partner-specific mobile pages for opportunities and co-marketing.
Jira Service Management
Review the Jira Service Management mobile barcode scanning page.
EasyVista
Review the EasyVista mobile barcode scanning page.
HaloITSM
Review the HaloITSM mobile barcode scanning page.
Xurrent
Review the Xurrent mobile barcode scanning page.
TeamDynamix
Review the TeamDynamix mobile barcode scanning page.
Expected Outcomes
Better asset records start with easier field workflows.
- Faster asset lookup and inventory activity
- Fewer spreadsheets and disconnected asset updates
- Better alignment between physical inventory and ITSM asset data
- A clearer foundation for lifecycle, warranty, ownership, and reporting work
Related Offerings
Extend asset work into a broader ITSM data strategy.
Next Step
Need a mobile asset workflow that fits your platform?
Talk with StrataCom about barcode scanning, asset data quality, platform integration, and field inventory workflows.