StrataCom has provided IT service management consulting and business process analysis for a long list of Fortune 1000 clients since 1997. We recognize the individuality of your business processes and work diligently to maximize your investment. It is our firm belief that no company should have to change their business to fit a software package, ever. Share your vision with us and we’ll speak candidly with you about how StrataCom can make that vision a reality.

Contact

3523 45th Street South, Fargo, ND 58104

info@stratacominc.com

+1 -701-232-5697

// about STRATACOM

Your Partner for
Software Innovation

StrataCom is an IT Service Management professional services and consulting firm providing graceful solutions to mid-market and enterprise-level clients since 1997. Our mastery of this technology greatly benefits our clients who look to us to successfully move their visions from concept to reality.

Experience

Our All W2 staff of Engineers averages 20 years of experience. We leverage our experience to benefit you.

Quick Support

As a StrataCom client your needs are considered to be urgent and will be fulfilled quickly and with the highest quality.

Wex’s Journey with Jira Service Management (JSM) showcases how Wex harnessed the power of JSM to streamline workflows and enhance service delivery. Join us as we explore the key features of JSM, including asset management, ticket management, and data import processes that transformed Wex’s IT operations.

In this engaging webinar we share insights on the challenges Wex faced with their legacy ITSM solution and how they successfully migrated to JSM. Discover how they improved accuracy and completeness in their service requests, automated over 1,000 access requests monthly, and revitalized their knowledge base, creating a culture of continuous improvement.

// why choose us

Our Services

Atlassian & Jira Professional Services

LEARN MORE >>

Cherwell to Jira Service Management Launchpad

LEARN MORE >>

Atlassian License
Management

LEARN MORE >>

Hardware Asset Management Barcode Scanning

LEARN MORE >>

Launchpad Pre-Tuned JSM Configurations

LEARN MORE >>

Ivanti & Cherwell Professional Services

LEARN MORE >>

Jira Service Management:
Modern, Flexible ITSM

Looking for a new Service Management solution for your team? Jira Service Management has become one of the leading ITSM solutions today, ranked highly by Gartner and Forrester Analysts. If you have haven’t taken a look at JSM this year, you’ll be impressed with the modern, robust offering.

// Our talent. Your Success

Latest News/Events