StrataCom has provided IT service management consulting and business process analysis for a long list of Fortune 1000 clients since 1997. We recognize the individuality of your business processes and work diligently to maximize your investment. It is our firm belief that no company should have to change their business to fit a software package, ever. Share your vision with us and we’ll speak candidly with you about how StrataCom can make that vision a reality.


3523 45th Street South, Fargo, ND 58104

+1 -701-232-5697

Are you on board with AI?
Let's get started.

McKinsey data shows 56% of companies already use AI, a number that grows each day.
Those that don’t embrace AI to maximize teamwork will be slower to accelerate work.
AI massively boosts productivity and unlocks innovation across your organization at an unprecedented scale.
And now, Atlassian Intelligence can be your pathway to maximizing the potential of AI.
Introducing Atlassian Intelligence

Atlassian Intelligence is a collection of AI-powered capabilities across cloud products that helps teams accelerate work, increase efficiency, and provide value faster using AI.

It is your virtual teammate, developed with Atlassian’s AI models and OpenAI to deliver transformative insights from your data and drive action across your teams.

New, But Already Trusted by Customers

Atlassian Intelligence represents the cutting-edge of AI. Launched in December 2023, Atlassian Intelligence builds on the exponential growth in capabilities within AI over the past year. 

Over 20,000 customers used Atlassian Intelligence in beta, and a growing number of Atlassian’s 265,000 customers are using it now that it is available to all Premium and Enterperise customers. There are already 50 AI-powered Atlassian Marketplace apps, showcasing an extensive range of use cases for the new AI-powered cloud platform.

Hear it from customers already on board with Atlassian Intelligence:

Atlassian Intelligence has helped bring our DevOps practices into Slack to reduce context-switching. Alongside Al answers and issue summaries, harnessing Atlassian Intelligence has led to a boost in our developer experience.

Trusted by over 45,000 customers worldwide

“Being able to tie-in percent of time being spent on certain asset types will provide a completely different perspective when we look at our support costs. When I sit down with the Finance team, and the CFO, and the CEO, I’ll be able to say, listen this is how much time we spent on this type of asset. This is the number of P zero’s that we spent X percent of the team’s bandwith on. – VP of IT at a leading manufacturer

With Atlassian, it’s easy to get started and spin up a solution. – Wendy Stockholm, Director of BizTech, Invision

The developers are already using Jira, so it didn’t make sense to use another tool for service requests that needed integrations. – Ken Siskind, Engineer Program Manager, Toast

Jira Service Management has allowed us to centralize our information into one point, making it easy to perform queries or searches, or simply run reports. – Alex Christensen, Software Engineer, Canva

Industry analysts, consultants, and customers agree that Jira Service Management is exceptional ITSM software

See how Jira Service Management scores on Gartner Peer Insights.

Forrester named Atlassian a Leader in the 2021 and 2023 Enterprise Service Managment Wave

News Stories: Mobile App