StrataCom has provided IT service management consulting and business process analysis for a long list of Fortune 1000 clients since 1997. We recognize the individuality of your business processes and work diligently to maximize your investment. It is our firm belief that no company should have to change their business to fit a software package, ever. Share your vision with us and we’ll speak candidly with you about how StrataCom can make that vision a reality.


3523 45th Street South, Fargo, ND 58104

+1 -701-232-5697

Get started using the StrataCom Customer Approvals Essentials to begin using the customer approvals. This mApp sets you up for instant success allowing your customers to be approvers in your system.

The StrataCom Customer Approvals mApp provides the ability to modify Approval Forms inside Cherwell.

Customer Approvals:

  • Uses the New Approval Forms and replaces the Default Approvals
  • Provides a Dashboard for configuring approvals
  • Provides a Portal Dashboard to view approvals
  • Contains a sample One-Step to illustrate Service Request flow
  • Does not modify your Incident workflow