StrataCom has provided IT service management consulting and business process analysis for a long list of Fortune 1000 clients since 1997.
We recognize the individuality of your business processes and work diligently to maximize your investment. It is our firm belief that no company should have to change their business to fit a software package, ever. Share your vision with us and we’ll speak candidly with you about how StrataCom can make that vision a reality.
Are your ITSM developers and administrators overwhelmed by demands from the business? Are you interested in improving your ITSM tool and processes but internal resources are too busy? Do you want to see real results from the additional features of upgrading to a new version?
Growing and maintaining Ivanti Neurons for ITSM and Cherwell-specific expertise takes time…and money. Choose StrataCom and save both. Our certified staff has all the ITSM expertise you need. Consider our managed services offering.
Consider the Expert Care Package from StrataCom
Tool Configuration
Construction and Generation of Reports and Dashboards
New Module Planning and Implementation
Day to Day Administration
Gathering Requirements and Building Solutions
General Consulting Services
Benefits
Lower Total Cost of Ownership (TCO)
Increased IT Budget Flexibility
Dedicated Team of Certified Administrators
No Training Costs
No Certification Costs
No Employee Turnover
Complex Questions or Issues are met with a high level of expertise
Problems Solved
Other IT projects require funding
IT staff and resources are needed for other projects
Difficulty upgrading such a customized system
Difficulty training and retaining ITSM experts
Maintaining the system seems to cumbersome
Plans start at 10 hours per week. Contact us today to discuss a personalized option for your team.