Are your developers and administrators overwhelmed by demands from the business? Are you interested in improving your Jira Service Management tool and processes but internal resources are too busy? Do you want to see real results from the additional features of upgrading to a new version?

Growing and maintaining Jira-specific expertise takes time…and money. Choose StrataCom and save both. Our Atlassian certified staff has all the ITSM expertise you need. Consider our managed services offering. StrataCom retains a senior-level staff of ITIL certified consultants who are experts in the IT Service Management space, many having worked in ITSM development for 20+ years. Our consultants all have deep technical expertise in addition to solid, real-world experience. We are experts…not generalists.

StrataCom demonstrates the commitment, care, and core IT Service Management knowledge and understanding you require. If you are looking for a true partner, not just another technical resource, look no further. Our ability to seamlessly put even the most complex technology vision into motion has allowed for our continued success.

Consider the Expert Care Package from StrataCom

• Tool Configuration
• Construction and Generation of Reports and Dashboards
• New Module Planning and Implementation
• Day to Day Administration
• Gathering Requirements and Building Solutions
• General Consulting Services

Benefits

• Lower Total Cost of Ownership (TCO)
• Increased IT Budget Flexibility
• Dedicated Team of Certified Administrators
• No Training Costs
• No Certification Costs
• No Employee Turnover
• Complex Questions or Issues are met with a high level of expertise

Problems Solved

• Other IT projects require funding
• IT staff and resources are needed for other projects
• Difficulty upgrading such a customized system
• Difficulty training and retaining ITSM experts
• Maintaining the system seems to cumbersome

Plans start at 10 hours per week. Contact us today to discuss a personalized option for your team.