StrataCom has provided IT service management consulting and business process analysis for a long list of Fortune 1000 clients since 1997. We recognize the individuality of your business processes and work diligently to maximize your investment. It is our firm belief that no company should have to change their business to fit a software package, ever. Share your vision with us and we’ll speak candidly with you about how StrataCom can make that vision a reality.


3523 45th Street South, Fargo, ND 58104

+1 -701-232-5697

StrataCom’s Cherwell RED Essentials V2.1 is a perfect add-on to the Cherwell Suite. RED is an acronym for Requirements, Enhancements and Defects.

Common Problems:

  • No centralized location for Requirements, Enhancements and Defects (RED) that include all pertinent information
  • No Repository for User Acceptance Testing checklists and results
  • No way to track proper status on RED closure
  • No real-time Dashboard or access to REDs

How RED Essentials V2.1 Solves These Problems:

  • Provides one main form that allows users to centrally document all
  • Requirements, Enhancements and Defects (RED) during implementations
    • REDs can be split into the following types: Requirements, Gap in Requirements, Enhancements, and Defects
    • The following Categories can be related: Change Request, Incident, and Supplier
    • Time spent on individual REDs are trackable (i.e. Estimated vs Actual)
    • Working Status can be tracked by: Not Started, Design, Development, Testing, Customer Acceptance and Completed
  • Allows for User Tests and RED Testing Checklists to be attached to each item
  • Real-time Dashboard with reports on percentage of Requirements completed by Type, Category, and Subcategory
  • Dashboard has drill-down functionality allowing users to dive right into REDs assigned to them