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GRACEFUL IT CONSULTING
HaloITSM Professional Services
StrataCom offers a wide range of Halo professional services. Our team of certified HaloITSM, HaloPSA, and HaloCRM experts is here to guide you through every step of your journey, from implementation to optimization.
Our services cover everything from initial implementation of Halo products to ongoing support and continuous improvement. We understand that each client has unique needs, which is why we offer customized Halo consulting services to ensure you get the most out of your investment.
Our Halo implementation services are designed to set your team up for success from day one. We guide you through the setup process, configure your instance to match your workflow, and provide training to ensure smooth adoption. But our support offerings doesn’t end there – we offer ongoing managed services to keep your Halo tools running smoothly and efficiently. From regular health checks to performance optimization to day-to-day operational management, we’re here to support your team every step of the way.
StrataCom Professional Services for HaloITSM, HaloPSA, and HaloCRM:
- Implementation
- Customization and Configuration
- Integrations
- Managed Services
- Staff Augmentation
- Self-Service Portal Design, Branding, Configuration
- Service Catalog Design
- ITIL Process Consulting
- Road Map Consulting
- Reporting and Metrics
- Training and Support
- Project Management
Why Choose StrataCom as Your Halo Solution Partner?
As a certified Halo partner, StrataCom stands out among Halo consultants due to our deep expertise and commitment to delivering exceptional results. Our team of Halo professionals possesses extensive knowledge of the entire Halo stack of solutions. We leverage this expertise to provide tailored solutions that align with your business needs. By choosing StrataCom, you’re not just getting a service provider; you’re partnering with a team dedicated to your success in the Halo ecosystem. We stay up-to-date with the latest best practices, ensuring that you receive cutting-edge solutions tailored to your unique business processes.
Comprehensive Halo Services: From Implementation to Optimization
At StrataCom, we specialize in a wide range of Halo tools and products, offering end-to-end solutions for your organization. Our services cover everything from initial implementation to ongoing support and continuous improvement. We understand that each client has unique needs, which is why we offer customized consulting services to ensure you get the most out of your investment.
Our implementation services are designed to set your team up for success from day one. We guide you through the setup process, configure your instance to match your workflow, and provide training to ensure smooth adoption. But our support offerings doesn’t end there – we offer ongoing managed services to keep your tools running smoothly and efficiently. From regular health checks to performance optimization to day-to-day operational management, we’re here to support your team every step of the way.
Fresh, Modern Enterprise Service Management with HaloITSM
HaloITSM is a powerful tool for improving team efficiency and streamlining IT service management (ITSM) processes. Our experts can help you configure and optimize this tool to match your specific needs. We’ll work with you to set up custom workflows, integrate with other solutions and tools, and implement best practices for service management. The result? A more efficient, responsive, and user-friendly service management team that enhances both employee and customer satisfaction. One of the key benefits of professional configuration is the ability to create a seamless, integrated environment across your stack of solutions.
Maximizing Your ROI with Halo Solutions
At StrataCom, we understand the importance of maximizing your return on investment in your software solutions. Our cost-effective consulting services are designed to provide exceptional value for your investment. We offer flexible pricing models to suit different budgets and project scopes, ensuring that you get the support you need without breaking the bank. Whether you need a one-time project or ongoing support, we have a solution that fits your needs and budget.
We also specialize in optimizing your existing Halo setup to ensure you’re getting the most out of your investment. Our team can perform thorough health checks on your Halo instance, identifying areas for improvement and implementing optimizations. By streamlining your workflows, customizing your tools, and providing targeted training, we help you unlock the full potential of your Halo stack and drive tangible business value through our professional services team.
Frequently Asked Questions
A Halo Solution Partner, like StrataCom, is a certified company with extensive Halo expertise. Working with a certified Solution Partner ensures you receive high-quality consulting services from experienced professionals who understand the full potential of Halo products. We provide dedicated Halo support, customized solutions, and can help you make informed decisions about licenses and apps.
Absolutely! Our Halo certified team is here to assist you. We have extensive experience integrating ITSM solutions with a wide range of third-party software. Whether you need to connect HR, discovery solutions, DevOps, or any other third-party tools which can deliver additional information and value to your ITSM team, we can help create a seamless workflow across your entire tech stack.
StrataCom’s Consulting Services provide expert professional support to help organizations harness the power of Halo products. Our team of certified Halo consultants offers comprehensive services including implementation, customization, and optimization of Halo solutions. We improve efficiency, streamline project management, and help teams across your organization adopt new ways of working with Halo software.
We offer thorough Halo health check services to assess the current state of your Halo environment. Our certified Halo consultants analyze your setup, identify areas for improvement, and provide advisory services to optimize performance. This includes reviewing your instance configuration, user management, workflows, and identifying any potential security or scalability issues.
Yes, we offer comprehensive Halo training as part of our Halo certified consulting services. Our certified Halo consultants provide tailored training programs for administrators and end-users to ensure everyone in your organization can effectively use Halo products. We cover topics such as best practices, advanced features, and tips for improving efficiency using Halo software, ensuring your organization benefits from our support services.
HaloITSM Data Migration Toolkit
StrataCom’s data migration tool allows customers interesting in moving from other ITSM platforms migrate their historical data to HaloITSM for a quick and smooth conversion.
- Built-in out of box mappings from to connect fields from your existing ITSM solution to HaloITSM
- An Easy-to-use mapping tool to map custom fields to Halo fields
- Configurable to map any current object to any Halo Object
- Uses native REST API calls to grab data from your existing and move it to Halo
Contact us Today to learn more about our migration toolkit and migration services
Laura Walker: lwalker@stratacominc.com