StrataCom has provided IT service management consulting and business process analysis for a long list of Fortune 1000 clients since 1997. We recognize the individuality of your business processes and work diligently to maximize your investment. It is our firm belief that no company should have to change their business to fit a software package, ever. Share your vision with us and we’ll speak candidly with you about how StrataCom can make that vision a reality.


3523 45th Street South, Fargo, ND 58104

+1 -701-232-5697

StrataCom incorporates the Agile Development Methodology for ITSM Implementation to ensure the best results.  Put simply Agile Development involves completing development, testing, and requirements refinement all in one step but broken up into multiple mini-projects that roll into one large project as an end goal.  Agile focuses on end user input and the ability to remain flexible during the development cycle as opposed to producing a solution in a fixed and static manner.

With an Agile approach, adapted to each client and the specific project at hand, our consultants work with clients to create a number of User Stories (requirements) that make up a wish list of requirements and project goals.  The consultant then prioritizes these items into smaller, manageable projects (aka sprints) to enable stakeholders to watch their system evolve over time.

StrataCom emphasizes close collaboration between the programmer team and business experts; communication; frequent delivery of new deployable business value; tight, self-organizing teams; and ways to craft the code and the team such that the inevitable requirements churn is not a crisis.

StrataCom promotes adaptive planning, evolutionary development, and delivery while encouraging early and flexible responses to change.  We believe that Agile Development is a solid framework that delivers promised results on time, within budget, and with greater value.

These are the implementation phases that guide each and every StrataCom implementation.  Our project manager works closely with clients as the project moves through these phases to ensure project costs and scope remain on target.

StrataCom’s time-tested methodology that ensures our goals are realistic and honest.  You can trust StrataCom’s level of effort projections for implementation services because time and time again our deliverables are achieved on time and within budget, vital aspects of any project’s success.

Contact us to start a conversation with our team today!