StrataCom has provided IT service management consulting and business process analysis for a long list of Fortune 1000 clients since 1997. We recognize the individuality of your business processes and work diligently to maximize your investment. It is our firm belief that no company should have to change their business to fit a software package, ever. Share your vision with us and we’ll speak candidly with you about how StrataCom can make that vision a reality.

Contact

3523 45th Street South, Fargo, ND 58104

info@stratacominc.com

+1 -701-232-5697

Cherwell

Take a look at all the great new features in StrataCom’s Mobile Client for Cherwell!

  • Offline access of tickets
    • With our “Seamless Offline Experience”, if you lose internet access, you can still work with your tickets like you’re online!
  • Enhanced record navigation
    • Easily navigate through your ticket lists with quick taps of our easy to use navigation arrows
  • Create Specifics records from Mobile
    • Create Specifics with your Incident or other Major Business Objects
    • Specifics forms work just like our other mobile forms, with all the auto-fill capabilities, etc
  • Related Record capabilities
    • Relate records in Cherwell or view related records in an unobtrusive, mobile-friendly way!
    • Examples include viewing a Customers contact card, viewing tasks associated to an Incident, Change information associated to an Approval, etc
  • Coming soon!
    • Mobile Customer Portal
      • Will be powered by the StrataCom Mobile Client Development Studio
      • Design your mobile portal to your exact standards
    • GPS Functionality
      • Find tickets closest to you
      • Get driving directions to a ticket
      • See all your techs on a map

View the Video here: