StrataCom has provided IT service management consulting and business process analysis for a long list of Fortune 1000 clients since 1997. We recognize the individuality of your business processes and work diligently to maximize your investment. It is our firm belief that no company should have to change their business to fit a software package, ever. Share your vision with us and we’ll speak candidly with you about how StrataCom can make that vision a reality.


3523 45th Street South, Fargo, ND 58104

+1 -701-232-5697

Jira Service Management

Streamlining Your Migration to Jira Service Management StrataCom’s Migration Toolkit Unveiled

 If you’re considering a move to Jira Service Management (JSM), you’re in luck. Our knowledgeable panel will walk you through the process and delve into the intricacies of StrataCom’s migration toolkit. Have questions about how to seamlessly transition from your current platform? The custom mapping tool within the toolkit has got you covered. This […]

Cherwell API

Why Switching Your Office 365 Connection in Cherwell 2022.3 to Use the Graph API Connector is a Good Idea

Currently, when sending emails through Office 365 from Cherwell, you have a few connection options.  How you set up your connection in Cherwell will determine how the email is sent through Microsoft’s Online Exchange system.  The 3 available methods include: Basic Authentication.  Although Microsoft retired Basic Auth for receiving emails, there are no plans to […]

Cherwell Advanced Practitioner Webinars Cherwell API

Recorded Webinar: Cherwell and Microsoft Teams Integration

StrataCom’s December Cherwell Advanced Practitioner Call focused on StrataCom’s Microsoft Teams Integration with Cherwell. This offering allows Cherwell customers to create Teams or Teams Channels for Incidents, Changes, Problems and more. Send messages right to Teams Channels from Cherwell and retrieve all the Chats and history from a Teams Channel. Learn more about the uses […]

Cherwell Kanban Client Cherwell Mobile Client Webinars & Training

Elevate Your Cherwell IT Service Offerings

Learn new ways to experience Cherwell in our feature presentation from the Cherwell Clear Conference in 2020. StrataCom’s product manager will demonstrate how to take your Cherwell implementation to the next level. Elevate your IT service offerings through mobile access, Agile-based development management, enterprise time-tracking, and simple Drag-and-drop interfaces. Learn how other Cherwell customers have extended […]

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