Selecting a new IT service management platform is not simply a technology decision. It is a coordinated business process that must connect operational needs, stakeholder priorities, financial justification, vendor evaluation, procurement, and implementation planning. Many organizations know their current ITSM environment is no longer supporting the way they want to work, but the path from […]
FARGO, N.D. — September 18, 2026 — StrataCom, an IT service management consulting firm with nearly three decades of experience helping organizations improve service delivery, today announced a new partnership with TeamDynamix, provider of a modern, no-code platform for IT service management (ITSM), enterprise service management (ESM), asset management, project portfolio management, automation, integration, and […]
StrataCom’s Portfolio and Program Management (PPM) solution enhances project management by integrating operations within a consolidated JSM space. The objective is to align strategic goals with execution, improving visibility, control, efficiency, and governance. Key components include: Demand Management: Capturing, prioritizing, and evaluating requests. Project & Program Management: Organizing projects within programs and portfolios. Dashboards: Providing […]