During our latest webinar, Laura Walker introduces the multifaceted world of Jira Service Management (JSM), and with the aid of ITSM expert William Rentfrow, we uncover why JSM might just be the software equivalent of a Swiss Army knife. Why JSM Stands Out in ITSM Space StrataCom has found its match in JSM as the […]
Welcome to the latest video from StrataCom, where we bring you insights from the Jira Service Management Roadmap Webinar of December 2023. Join host Laura Walker and special guest Ken Connally as they delve into the in-depth discussion, announcements, challenges, and advancements shared during the webinar. From highlighting the capabilities of the Atlassian platform […]
StrataCom and Atlassian are excited to invite you to an insightful Webinar focused on the Jira Service Management Product Roadmap, December 12th at 9:00 AM Pacific / 11:00 AM CST. Hear from Atlassian Head of Technical Product Marketing, Ken Connelly, on the JSM growth journey and learn about compelling feature releases coming in the year […]
In our recent webinar we do a deep dive on the Cherwell to Jira Service Management migration process and StrataCom’s powerful Migration Toolkit. Joining our host, Laura Walker, are Eric Krueger and Rod Schmitt, who bring a wealth of knowledge and experience in IT service management and the migration process. Rod Schmitt, an ITSM, […]
Change doesn’t need to be hard: How to migrate from Cherwell to Jira Service Management With little new development and an outdated user interface, Cherwell’s hard-to-navigate platform is stuck in the past. Now is the time to consider moving to Atlassian’s Jira Service Management. JSM offers a robust, modern alternative with a user-friendly interface that […]
The basic premise of search engine reputation management is to use the following three strategies to accomplish the goal of creating a completely positive first page of search engine results for a specific term…
Looking for a new Service Management solution for your team? Jira Service Management has become one of the leading ITSM solutions today, ranked highly by Gartner and Forrester Analysts. If you have haven’t taken a look at JSM this year, you’ll be impressed with the modern, robust offering. Why are we excited about JSM? JIRA […]
Skinny Client Option for Cherwell Software Problem: Some Cherwell Users need a Focused and Fast Experience. Although the full Cherwell client delivers robust functionality, it is also more complex than needed for the casual Cherwell User. Solution: The StrataCom Mobile Client can also run in any desktop browser. With this platform, your users can simply […]
Tune in and learn about specific use cases and benefits of StrataCom’s Mobile Solution for Cherwell & Ivanti ISM. This presentation includes: Hardware Lifecycle Management via Barcode scanning Instantly Update and Resolve Incidents from Anywhere Rapidly Approve Changes and Service Requests Enable Field Services to resolve Work Orders without ever having to pull out their […]
REST API: Best Practices and Lessons Learned The recording of our November Cherwell Advanced Practitioner webinar on the topic of REST API Best Practices is now available! Our host, Eric Krueger, presented on Cherwell REST API best practices and lessons learned. Content includes tips for building REST API based applications connected to Cherwell, what the […]