Well, it finally happened. After almost 3 years after the acquisition of Cherwell by Ivanti, they announced an official End-of-Life (EOL) date for Cherwell CSM. This closely follows the EOL date for Cherwell CAM. With that announcement, we weren’t surprised. Cherwell CAM had a very limited use case (On-premises Software Asset Management) and wasn’t very […]
Do you know what you get when you upgrade? Do you always get all of the new functionality and work flow? Join us to see how this works and how you can get new content if it wasn’t delivered in an upgrade.
StrataCom’s May 2018 Cherwell Advanced Practitioner’s event covered the topic of best practices in Cherwell design. Items covered during this webinar included: best practices for Cherwell Portal Design, when to use mApps vs. blueprints, how to utilize Incident Subcategories to drive workflow, approvals, and more.