Approximately 9-months after Ivanti announced an official End-of-Life (EOL) date for Cherwell CSM (December 31st, 2026) they have now announced that they will no longer be doing renewals for unsupported Cherwell software. The latest version of Cherwell that Ivanti is supporting is version 2023.1. ALL versions prior to that version are considered unsupported and will […]
Well, it finally happened. Almost 3 years after the acquisition of Cherwell by Ivanti, they announced an official End-of-Life (EOL) date for Cherwell CSM (December 31st, 2026). For extended support options for your unsupported versions of Cherwell, contact StrataCom, Inc. as soon as possible! This closely follows the EOL date for Cherwell CAM. With that […]
Do you know what you get when you upgrade? Do you always get all of the new functionality and work flow? Join us to see how this works and how you can get new content if it wasn’t delivered in an upgrade.
StrataCom’s May 2018 Cherwell Advanced Practitioner’s event covered the topic of best practices in Cherwell design. Items covered during this webinar included: best practices for Cherwell Portal Design, when to use mApps vs. blueprints, how to utilize Incident Subcategories to drive workflow, approvals, and more.