StrataCom’s May 2018 Cherwell Advanced Practitioner’s event covered the topic of best practices in Cherwell design. Items covered during this webinar included: best practices for Cherwell Portal Design, when to use mApps vs. blueprints, how to utilize Incident Subcategories to drive workflow, approvals, and more.
This video is an educational webinar by StrataCom focused on Cherwell One-Steps. One-Step Actions enable IT organizations to automate tasks, workflows and processes quickly and easily, without writing or touching code. In this webinar StrataCom senior Cherwell consultant, Greg Guertin, provided information on how to set up One-Steps, automate capabilities to warn IT of untouched […]
StrataCom’s Facilities Essentials mApp is now available! StrataCom has developed an extension for Cherwell named “Facilities Essentials”. This add-on leverages Cherwell’s core strengths around Tasks, Assignments, Calendaring, End-User Portal and Mobile device support to fulfill your organizations Facilities Management requirements. Common Problems facilities users run into: Scheduled Maintenance is not being performed Safety issues are […]
StrataCom presents: The Fusion of ITSM and DevOps in Cherwell Watch this interactive Webinar to see how your organization can extend Cherwell to support Use Cases such as DevOps, Backlog Management, and Continual Service Improvement. The new StrataCom RED Essentials mApp will be demonstrated followed by an interactive Q&A session.
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