This short training video dives into the topic of Cherwell Email and Event Monitoring. We hope you find the content helpful and informative!
This month’s Cherwell Advanced Practitioner Call focused on the topic of: Doing More with Cherwell One-Step Actions.
RED Essentials: Leverage Cherwell’s core strengths in order to manage Requirements, Enhancements, and Defects (RED) to fulfill organizational Software Lifecycle Management. Here are some Common Problems your organization may face without RED Essentials: No centralized location for Requirements, Enhancements and Defects (RED) that include all pertinent information No Repository for User Acceptance Testing checklists and […]
RED Essentials mApp This mApp is designed for organizations which are interested in a simple way to capture Requirements, Enhancements, and Defects (RED) for a project. The mApp allows users to Create, Assign and Track these items while viewing via custom Dashboards. Fore more information about the RED Essentials mApp, please click HERE
Approval Delegation Essentials mApp Now available on the Cherwell mApp Exchange The StrataCom Approval Delegation Essentials mApp provides the ability to delegate approvals inside Cherwell. The Approval Delegation modifies the Approval object, so these delegations will work wherever you rely on approvals. Some approvals are monotonous, time consuming, and approvers are not always available. However, […]
StrataCom’s Facilities Essentials mApp is now available! StrataCom has developed an extension for Cherwell named “Facilities Essentials”. This add-on leverages Cherwell’s core strengths around Tasks, Assignments, Calendaring, End-User Portal and Mobile device support to fulfill your organizations Facilities Management requirements. Common Problems facilities users run into: Scheduled Maintenance is not being performed Safety issues are […]
In today’s increasingly complex IT environment, effective IT service management is more critical than ever to a company’s success. StrataCom applies the principles of the most recent version of the Information Technology Infrastructure Library (ITIL ) to identify how a company can tailor its IT infrastructure to best meet its business objectives. Infrastructure is important […]
In this recorded webinar, StrataCom leads attendees in a discussion surrounding best-practice Service Catalog processes including: how to go about building your service catalog portfolio, integrating service catalog workflow into your organization’s teams, and how to present and market your service catalog to your end-users.
Are your developers and administrators overwhelmed by demands from the business? Are you interested in improving your Cherwell tool and processes but internal resources are too busy? Do you want to see real results from the additional features of upgrading to a new version? Growing and maintaining Cherwell-specific expertise takes time…and money. Choose StrataCom and save both. Our certified […]