StrataCom has provided IT service management consulting and business process analysis for a long list of Fortune 1000 clients since 1997. We recognize the individuality of your business processes and work diligently to maximize your investment. It is our firm belief that no company should have to change their business to fit a software package, ever. Share your vision with us and we’ll speak candidly with you about how StrataCom can make that vision a reality.


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Jira Service Management

Looking for a new Service Management solution for your team? Jira Service Management has become one of the leading ITSM solutions today, ranked highly by Gartner and Forrester Analysts. If you have haven’t taken a look at JSM this year, you’ll be impressed with the modern, robust offering.

Why are we excited about JSM?

  • JIRA is widely implemented with over 65,000 Customers
  • Many Cherwell Customers already use JIRA for non-ITSM functions
  • JIRA Service Management climbed to the top right quadrant for both Gartner and Forrester
  • Sensible pricing
  • Suitable for both Basic and Complex implementations
  • Strong out of box features, with ability to deliver Robust Workflow and Form Configuration

This recorded webinar will give you a deep dive into the functionality, look, and feel of JSM: