StrataCom has provided IT service management consulting and business process analysis for a long list of Fortune 1000 clients since 1997. We recognize the individuality of your business processes and work diligently to maximize your investment. It is our firm belief that no company should have to change their business to fit a software package, ever. Share your vision with us and we’ll speak candidly with you about how StrataCom can make that vision a reality.

Contact

3523 45th Street South, Fargo, ND 58104

info@stratacominc.com

+1 -701-232-5697

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RFID and NFC Technology for Atlassian’s Jira Service Management (JSM)

RFID and NFC Technology for Atlassian’s Jira Service Management (JSM) Managing assets effectively requires accuracy, speed, and ease of use, especially when dealing with extensive inventories. StrataCom’s innovative Mobile App seamlessly integrates RFID and NFC technology into Atlassian’s Jira Service Management (JSM) Assets module, making asset management faster, simpler, and more precise. Streamlined Asset Management […]

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Farewell Cherwell: Moving to EasyVista for a Fresh, Modern Experience

We recently hosted a Farewell Cherwell Webinar with our partner, EasyVista, focused on a live demonstration of EasyVista’s IT Service Management solution. This recorded demonstration showcases why EasyVista is such a great migration option for Cherwell customers. This fresh, modern ITSM solution simplifies service management and takes user experience to a new level: End-to-End Service […]

Atlassian barcode scanner Customer Success Design How To instructions Jira Service Management Uncategorized

Unique Use Cases for StrataCom’s Mobile Barcoding Scanning Solution for Jira Service Management

Our clients have successfully leveraged our Barcode Scanning solution for Jira Service Management (JSM) Assets to address a variety of business challenges. Implementation of our solution begins with workshop sessions to configure the solution and train administrators to build out their own use cases going forward. As a result, we often uncover requirements organically during […]

Atlassian How To instructions Jira Service Management Uncategorized Webinars & Training

How to Update Automation Webhooks in Jira to the New Format

How to Update Automation Webhooks in Jira to the New Format Atlassian has enhanced and updated webhooks in Jira to implement additional security. While this is a positive change, it requires updating all existing webhooks in your system. This tutorial will guide you through the process of identifying and updating affected webhooks. This new format […]

Atlassian Jira Service Management Technology Uncategorized

Introduction to StrataCom’s Portfolio and Program Management (PPM)

StrataCom’s Portfolio and Program Management (PPM) solution enhances project management by integrating operations within a consolidated JSM space. The objective is to align strategic goals with execution, improving visibility, control, efficiency, and governance. Key components include: Demand Management: Capturing, prioritizing, and evaluating requests. Project & Program Management: Organizing projects within programs and portfolios. Dashboards: Providing […]