The Virtual Service Agent in JSM allows you to deflect repetitive requests, allowing your team to focus on more important tasks. It can also help customers quickly get help for tasks that do not require human intervention, such as: Password resets – the agent can redirect users to your corporate reset tool Software Access requests […]
As Atlassian ends support for server products, organizations using Atlassian Data Center solutions are considering the advantages of migrating to Atlassian Cloud, including improved scalability, flexibility, and reduced maintenance. StrataCom offers a comprehensive, fixed-price service to guide you through this transition. Service Overview StrataCom’s Cloud Migration Assessment Service helps you understand the benefits of moving […]