Click here to see how StrataCom delivers OmniChannel for Ivanti and Cherwell Customers. https://www.youtube.com/watch?v=ilGMFHwacqI
Skinny Client Option for Cherwell Software Problem: Some Cherwell Users need a Focused and Fast Experience. Although the full Cherwell client delivers robust functionality, it is also more complex than needed for the casual Cherwell User. Solution: The StrataCom Mobile Client can also run in any desktop browser. With this platform, your users can simply […]
Tune in and learn about specific use cases and benefits of StrataCom’s Mobile Solution for Cherwell & Ivanti ISM. This presentation includes: Hardware Lifecycle Management via Barcode scanning Instantly Update and Resolve Incidents from Anywhere Rapidly Approve Changes and Service Requests Enable Field Services to resolve Work Orders without ever having to pull out their […]
StrataCom continues to release new features in our StrataCom Native Mobile client for Cherwell. Here’s a snapshot of what’s new: The updated Native app can now search multiple fields in our type-ahead list picker For Customer lookup, one can type in Name, Email Address, Phone Number or any other field that’s stored in the customer […]
Learn new ways to experience Cherwell in our feature presentation from the Cherwell Clear Conference in 2020. StrataCom’s product manager will demonstrate how to take your Cherwell implementation to the next level. Elevate your IT service offerings through mobile access, Agile-based development management, enterprise time-tracking, and simple Drag-and-drop interfaces. Learn how other Cherwell customers have extended […]
StrataCom is pleased to announce the release of our Drag-And-Drop Scheduling Calendar for use with our Native Cherwell Mobile Client or our Kanban Boards for Cherwell. With the Drag-And-Drop scheduling capability of the calendar, users can easily create, view and re-schedule events from an easy-to-use calendar interface. Ideal for Scheduling Change records, Facilities Work Orders […]
Because the Mobile Client for Cherwell by StrataCom is built on our “Mobile Experience Designer”, we don’t release updates to the mobile client that only have to do with customer workflow. For example, we would never have a release that included items like new actions (i.e. Close, Resolve, Set Pending, etc) or include new Objects […]
StrataCom is excited to announce newly released features for Cherwell Mobile! Now available: Nested Menus in the Mobile Client: Build elegant Mobile experiences using nested menus, allowing you to group actions, queries, etc for a single object, all together in one place. Mobile Editable Grid: Quickly update records in the mobile client on your mobile […]
Take a look at all the great new features in StrataCom’s Mobile Client for Cherwell! Offline access of tickets With our “Seamless Offline Experience”, if you lose internet access, you can still work with your tickets like you’re online! Enhanced record navigation Easily navigate through your ticket lists with quick taps of our easy to […]
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