Watch this video to see how easy it is to add a journal and close an incident using only Stratacom’s Cherwell Mobile client!
Learn how to assign an incident to a different team using StrataCom’s Cherwell Mobile Client:
The StrataCom Cherwell mobile client allows users to perform many actions quickly without having to connect to the Cherwell Portal or the Cherwell client. Watch the video to see how easy this is!
RED Essentials provides an entire module for tracking Requirements, Enhancements and Defects in Cherwell. See how far along your project is and how soon it might be completed. Read the documentation below for more screenshots and how RED Essentials works. Terms and Conditions This mApp is the intellectual property of StrataCom Inc. and can be […]
This webinar covers the new Cherwell Change Management 9.x mApp in detail. StrataCom’s July Cherwell Advanced Practitioner Call
RED Essentials V2.1 RED Essentials provides an entire module for tracking Requirements, Enhancements and Defects in Cherwell. See how far along your project is and how soon it might be completed. Read the documentation below for more screenshots and how RED Essentials works. Terms and Conditions This mApp is the intellectual property of StrataCom Inc. and […]
Customer Approvals Essentials Get started using the StrataCom Customer Approvals Essentials to begin simply using the customer approvals. This mApp sets you up for instant success allowing your customers to be approvers in your system. Learn more about the Customer Approvals mApp and access the download link HERE Terms and Conditions This mApp is the […]
Change Template Essentials Change Template Essentials is simply a method of templating Change Requests to save time and to standardize Change Requests. You create a template, associate as many CI’s as you want, and then can use that template to create consistent Change Requests VERY fast. Many organizations do routine changes that require extensive change […]
The StrataCom Approval Delegation Essentials mApp provides the ability to delegate approvals inside Cherwell. The Approval Delegation modifies the Approval object, so these delegations will work wherever you rely on approvals. Some approvals are monotonous, time consuming, and approvers are not always available. However, when it comes to paper trails and Sarbanes-Oxley (SOX) compliance, all […]
RED Essentials: Leverage Cherwell’s core strengths in order to manage Requirements, Enhancements, and Defects (RED) to fulfill organizational Software Lifecycle Management. Here are some Common Problems your organization may face without RED Essentials: No centralized location for Requirements, Enhancements and Defects (RED) that include all pertinent information No Repository for User Acceptance Testing checklists and […]