A Comprehensive Tool for Streamlined IT Management Are you looking to elevate your team’s productivity and optimize your IT service processes? Look no further! In this webinar, we’ll delve into the powerful capabilities of Jira Service Management (JSM) and how it can significantly enhance your team’s efficiency in handling service requests, incidents, problem management, […]
Are you struggling with legacy patching programs that are hard to use, configure, and often unreliable? We’ve got a great add on to your existing ITSM solution: NinjaOne’s advanced patching software. Check out the above video to learn: Why NinjaOne for Patching? User-Friendly Interface: Easily deploy and manage patches with an intuitive UI. Reliability: Ensure your […]
In today’s fast-paced business environment, organizations must evolve their IT service management (ITSM) strategies to keep up with technological advancements and customer expectations. Traditional tools often fall short, and companies are seeking modern solutions that integrate seamlessly, offer intuitive use, and allow real-time collaboration. We dive into WEX’s transformation journey with Jira Service Management (JSM), […]
Elevate Your IT Operations with Comprehensive Discovery and Mapping In a recent enlightening demo hosted by Will Johnson, Franco Powers, and Laura Walker, the capabilities of Virima’s CMDB solution were showcased in detail. The session delved into the myriad features and integrations that make Virima a robust tool for enhancing Configuration Management Database (CMDB) strategies. […]
During our latest webinar, Laura Walker introduces the multifaceted world of Jira Service Management (JSM), and with the aid of ITSM expert William Rentfrow, we uncover why JSM might just be the software equivalent of a Swiss Army knife. Why JSM Stands Out in ITSM Space StrataCom has found its match in JSM as the […]
Welcome to the latest video from StrataCom, where we bring you insights from the Jira Service Management Roadmap Webinar of December 2023. Join host Laura Walker and special guest Ken Connally as they delve into the in-depth discussion, announcements, challenges, and advancements shared during the webinar. From highlighting the capabilities of the Atlassian platform […]
In today’s rapidly evolving digital landscape, effective hardware asset management is crucial for organizations to maintain operational efficiency and cost-effectiveness. Jira Service Management (JSM), Atlassian’s IT service management platform, offers a comprehensive solution for managing hardware assets. Let’s explore how JSM’s features and integrations can streamline and optimize your hardware asset management workflows. Key Benefits […]
In our recent webinar we do a deep dive on the Cherwell to Jira Service Management migration process and StrataCom’s powerful Migration Toolkit. Joining our host, Laura Walker, are Eric Krueger and Rod Schmitt, who bring a wealth of knowledge and experience in IT service management and the migration process. Rod Schmitt, an ITSM, […]
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Looking for a new Service Management solution for your team? Jira Service Management has become one of the leading ITSM solutions today, ranked highly by Gartner and Forrester Analysts. If you have haven’t taken a look at JSM this year, you’ll be impressed with the modern, robust offering. Why are we excited about JSM? JIRA […]