StrataCom’s Facilities Essentials mApp is now available!
StrataCom has developed an extension for Cherwell named “Facilities Essentials”. This add-on leverages Cherwell’s core strengths around Tasks, Assignments, Calendaring, End-User Portal and Mobile device support to fulfill your organizations Facilities Management requirements.
Common Problems facilities users run into:
- Scheduled Maintenance is not being performed
- Safety issues are not prioritized
- Work Orders are not completed in a timely fashion
- Difficulty submitting Work Orders and tracking status
- Inability to measure performance against SLA’s
- Difficulty determining urgency/severity for Work Orders
- Lack of relationships between buildings/rooms/equipment
How Facilities Essentials Solves These Problems:
- Generate Work Orders internally or from the self-service portal
- Track time spent and costs
- Assign correct level of Urgency. For Example:
- Life Safety and Environmental
- Major Equipment or Structural Failure
- Preventive Maintenance
- Minor Installed Equipment Failure
- Receive Alerts from Facilities monitoring systems (i.e. Johnson Controls) and auto-generate Work Orders
- Support scheduled maintenance by generating Work Orders based on intervals/calendars defined by the user. Examples of scheduled maintenance may include:
- Replace HVAC filters
- Check light bulbs
- Replace Batteries
- Inspections
- Assign Work Orders and allow maintenance staff to update and close Work Orders with a mobile device
- Utilize Work Order categories (i.e. Building, HVAC, Cable/Wire, Carpentry, Custodial, Drafting, Electrical, Grounds, Locksmith, Mechanical, Plumbing, Roof, Signs. Vehicle, Safety, Physical Security, Moves, Space Planning)
The application can be downloaded free by clicking HERE