In this video we share insights on how to effectively automate using the Jira Service Management (JSM) automation platform. We walk through the simplicity of defining new service requests and automation rules within the platform. We explain how actions, such as issue creations or field changes, can trigger automation. We also explore the different […]
In today’s video clip, we dive into the fascinating topic of how customers can launch a ticket in Jira Service Management from popular communication platforms Slack and Microsoft Teams. This video illustrates how customers interact with the platform and highlights the various features available. Learn about the different ways customers can engage with the platform, […]