In this video we share insights on how to effectively automate using the Jira Service Management (JSM) automation platform. We walk through the simplicity of defining new service requests and automation rules within the platform. We explain how actions, such as issue creations or field changes, can trigger automation. We also explore the different […]
We dive into the fascinating topic of how customers can start a ticket on the popular communication platforms, Slack and Microsoft Teams. Atlassian shares valuable insights on how customers interact with the platform and highlights the various features available for them. You will learn about the different ways customers can engage with the platform, […]