StrataCom has provided IT service management consulting and business process analysis for a long list of Fortune 1000 clients since 1997. We recognize the individuality of your business processes and work diligently to maximize your investment. It is our firm belief that no company should have to change their business to fit a software package, ever. Share your vision with us and we’ll speak candidly with you about how StrataCom can make that vision a reality.

Contact

3523 45th Street South, Fargo, ND 58104

info@stratacominc.com

+1 -701-232-5697

Cherwell Advanced Practitioner Webinars Cherwell API Cherwell Kanban Client

Single Pane of Glass with Kanban Boards

We’re excited to share with you the recording of our recent webinar: Kanban Single Pane of Glass for Cherwell. Learn about a different way to experience the power of Cherwell through a Kanban User Experience. This Kanban Webinar walks through specific use cases such as: Operational Incident and Request Management CAB and Change Approvals Simplified […]

Cherwell Advanced Practitioner Webinars Cherwell Mobile Client Webinars & Training

Skinny Client for Cherwell

Skinny Client Option for Cherwell Software Problem: Some Cherwell Users need a Focused and Fast Experience. Although the full Cherwell client delivers robust functionality, it is also more complex than needed for the casual Cherwell User. Solution: The StrataCom Mobile Client can also run in any desktop browser. With this platform, your users can simply […]

Cherwell Advanced Practitioner Webinars Other

Cherwell Advanced Practitioner Webinar:  Do More with Cherwell Notifications

StrataCom is pleased to share with you the recording of our recent Cherwell Advanced Practitioner Webinar:  Do More with Cherwell Notifications. ITSM Notifications must be dialed in to be effective. Over-Notifying causes Customers to ignore. Under-Notifying means missing crucial updates. But…it’s not just about Cadence. The channel, and ability to capture Feedback, are key to […]

Cherwell Advanced Practitioner Webinars Cherwell Mobile Client Other Webinars & Training

Recorded Webinar: StrataCom Mobile Solution for Cherwell & Ivanti ISM

Tune in and learn about specific use cases and benefits of StrataCom’s Mobile Solution for Cherwell & Ivanti ISM. This presentation includes: Hardware Lifecycle Management via Barcode scanning Instantly Update and Resolve Incidents from Anywhere Rapidly Approve Changes and Service Requests Enable Field Services to resolve Work Orders without ever having to pull out their […]

Cherwell Advanced Practitioner Webinars Cherwell API Other REST API Webinars & Training

Recorded Webinar: Cherwell REST API Best Practices and Lessons Learned

REST API: Best Practices and Lessons Learned  The recording of our November Cherwell Advanced Practitioner webinar on the topic of  REST API  Best Practices is now available! Our host, Eric Krueger, presented on Cherwell REST API best practices and lessons learned. Content includes tips for building REST API based applications connected to Cherwell, what the […]

Cherwell Advanced Practitioner Webinars Webinars & Training

Recorded Webinar: Cherwell SLAs…How Do These Actually Work?

Service Level Agreements are an easy concept to understand but the actual mechanics of how they work is complex. Our August 2021 Cherwell Advanced Practicitioner event provides an overview of SLAs in Cherwell CSM 10.2 and touches on topics including: how SLAs work, best practices, and getting starting on implementation. Our presenter answers such questions […]

Cherwell Advanced Practitioner Webinars Cherwell API

Recorded Webinar: Cherwell and Microsoft Teams Integration

StrataCom’s December Cherwell Advanced Practitioner Call focused on StrataCom’s Microsoft Teams Integration with Cherwell. This offering allows Cherwell customers to create Teams or Teams Channels for Incidents, Changes, Problems and more. Send messages right to Teams Channels from Cherwell and retrieve all the Chats and history from a Teams Channel. Learn more about the uses […]

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