StrataCom has provided IT service management consulting and business process analysis for a long list of Fortune 1000 clients since 1997. We recognize the individuality of your business processes and work diligently to maximize your investment. It is our firm belief that no company should have to change their business to fit a software package, ever. Share your vision with us and we’ll speak candidly with you about how StrataCom can make that vision a reality.


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Cherwell mApps

RED Essentials Cherwell mApp

RED Essentials V2.1 RED Essentials provides an entire module for tracking Requirements, Enhancements and Defects in Cherwell.  See how far along your project is and how soon it might be completed.  Read the documentation below for more screenshots and how RED Essentials works. Terms and Conditions This mApp is the intellectual property of StrataCom Inc. and […]

Webinars & Training

Recorded Event: Cherwell One Steps – Cherwell Advanced Practitioner Webinar

This video is an educational webinar by StrataCom focused on Cherwell One-Steps. One-Step Actions enable IT organizations to automate tasks, workflows and processes quickly and easily, without writing or touching code. In this webinar StrataCom senior Cherwell consultant, Greg Guertin, provided information on how to set up One-Steps, automate capabilities to warn IT of untouched […]

Cherwell mApps

StrataCom Cherwell mApp: Approval Delegations Demo

The StrataCom Approval Delegation Essentials mApp provides the ability to delegate approvals inside Cherwell. The Approval Delegation modifies the Approval object, so these delegations will work wherever you rely on approvals. Some approvals are monotonous, time consuming, and approvers are not always available. However, when it comes to paper trails and Sarbanes-Oxley (SOX) compliance, all […]