In today’s fast-paced work environment, teams are inundated with data scattered across various SaaS applications. Finding the right information at the right time can be a daunting task. Enter Rovo, Atlassian’s latest innovation powered by Atlassian Intelligence, designed to revolutionize the way teams find, learn, and act on information. Find: Unified Search Across All Platforms […]
StrataCom, a leading provider of third-party add-on solutions for Jira Service Management (JSM) Assets, is excited to announce the integration of Zebra hand-held scanners into its mobile client application. This new feature allows users to seamlessly scan barcodes, locate assets, and execute updates or automations directly from their Zebra Android devices. With the increasing demand […]
Are you struggling with legacy patching programs that are hard to use, configure, and often unreliable? We’ve got a great add on to your existing ITSM solution: NinjaOne’s advanced patching software. Check out the above video to learn: Why NinjaOne for Patching? User-Friendly Interface: Easily deploy and manage patches with an intuitive UI. Reliability: Ensure your […]
In the ever-evolving world of IT service management, having a clear and organized view of your assets is crucial. StrataCom has made this easier than ever with their innovative Jira Dashboard Gadgets. These tools allow you to display and manage your Jira Service Management (JSM) assets directly within your Jira dashboards, bringing a new level […]
In today’s fast-paced business environment, organizations must evolve their IT service management (ITSM) strategies to keep up with technological advancements and customer expectations. Traditional tools often fall short, and companies are seeking modern solutions that integrate seamlessly, offer intuitive use, and allow real-time collaboration. We dive into WEX’s transformation journey with Jira Service Management (JSM), […]
Approximately 9-months after Ivanti announced an official End-of-Life (EOL) date for Cherwell CSM (December 31st, 2026) they have now announced that they will no longer be doing renewals for unsupported Cherwell software. The latest version of Cherwell that Ivanti is supporting is version 2023.1. ALL versions prior to that version are considered unsupported and will […]
Elevate Your IT Operations with Comprehensive Discovery and Mapping In a recent enlightening demo hosted by Will Johnson, Franco Powers, and Laura Walker, the capabilities of Virima’s CMDB solution were showcased in detail. The session delved into the myriad features and integrations that make Virima a robust tool for enhancing Configuration Management Database (CMDB) strategies. […]
Exploring the Shift in IT Service Management Paradigms In the ever-evolving world of IT Service Management (ITSM), efficiency and ease of use are paramount. Companies are increasingly seeking tools that not only improve their workflows but also reduce the complexity of daily operations. StrataCom, a platinum Atlassian partner, specializing in transitioning clients from Cherwell to […]
Objects are the core of working with JSM assets in the mobile client. Objects represent the Asset Schemas in JSM Assets and must be set up in order to work with them. Because object schemas vary wildly from customer to customer, we offer the opportunity only focus on the Asset Schemas that are important to […]
We are pleased to announce that StrataCom has been recognized by Atlassian as Specialized in IT Service Management and is now a Platinum Partner. We have met the key Specialization and Requirement criteria, which include demonstrating deep IT Service Management solution expertise, extensive customer engagement experience, and a consistent track record of delivering high-caliber consultative and […]